How to make a bylaw complaint
Bylaw complaints need to be submitted in writing. To make a written complaint regarding a violation of regulations contained in one the Township of Esquimalt bylaws, the Township requires you to provide your name, address, daytime telephone number, email address if applicable, as well as the details of your complaint.
Should you refuse to provide this information, in accordance with Council policy, no action may be taken by the Bylaw Officer, except in the case of alleged health or safety issues.
- Please review our Bylaw Enforcement Policy.
The Bylaw Officer will receive complaints in various ways:
- By completing and submitting our online Bylaw Complaint Form
- By filling out a hard copy of the form, scanning it and emailing it to us here.
- By sending in your completed form by fax to 250-414-7111
- By mail to: Bylaw Officer, 1229 Esquimalt Road, Esquimalt, BC V9A 3P1
- Drop off in person to 1229 Esquimalt Road
Considerations before submitting a bylaw complaint
Bylaw complaint information is considered confidential and will not be released, except as may be required under the Freedom of Information and Protection of Privacy Act or otherwise as required by law. The Township may require you to act as a witness, should a bylaw complaint case proceed to court if an infraction cannot otherwise be resolved.
Often complaints can be resolved amicably between neighbours. It is recommended that whenever possible, residents attempt to resolve their issues before contacting the Bylaw Officer for assistance.