INFORMATION TECHNOLOGY SUPPORT ANALYST - REGULAR FULL-TIME
Competition No. 24-33
Internal/External Opportunity
This is a Union Position
About our Community:
Located on the traditional territory of the lək̓ʷəŋən Peoples, the Township of Esquimalt acknowledges its neighbouring First Nations and is committed to building strong and enduring relationships with the Esquimalt and Songhees First Nations.
The Township of Esquimalt, with a population of over 17,000 is recognized as a vibrant, distinct, resilient, and diverse community for people to discover, feel welcome and belong. The Township is home to Canada’s Pacific Navy and boasts extensive amenities including beautiful parks and beaches, scenic waterfront walkways as well as modern recreational facilities.
About our Organization:
With a high functioning, progressive Council and leadership team, and dedicated, engaged staff, the Township is an organization committed to working collaboratively to continue making Esquimalt one of the most desirable places to live, work and play.
About the Opportunity:
The IT Department is seeking a motivated individual to fill a full-time regular Information Technology Support Analyst position. Reporting to the Information Technology Manager, the Information Technology Support Analyst is responsible for the day-to-day operation and support of the Township’s computer systems, applications, servers, networks, telephone systems, and mobile devices. This includes: installation, configuration, and upgrades of new and existing systems; routine monitoring, maintenance, patches, and system backups; and providing technical support via a Help Desk.
Our Preferred Candidate:
The ideal candidate will have a bachelor’s degree in computer technology, five years of recent experience with server and network hardware and software installation and support, and two years customer service support experience, or an equivalent combination of education and experience. A current and valid class 5 BC driver’s license and a successful criminal record check are required for this position.
Other preferred qualifications include:
- Cisco Certified Network Associate Certificate in routing and switching, or equivalent; and
- Microsoft Certified Professional (MCP) certification in one of Server, Exchange, Dynamics, or SQL server.
Salary: $45.13-$48.68 hourly plus benefits (2024 rates)
Hours per week: 35
Prior to applying, please review the attached job description which provides a detailed outline of key duties and required qualifications, skills, and abilities.
Please submit your resume and covering letter quoting competition no. 24-33 by 4:00 p.m. by June 4, 2024 to: hr@esquimalt.ca
We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.