Service Directory

Find frequently called numbers in the service directory below or phone 250-414-7100 for assistance.

To report a problem or request a service online, fill-out this customer feedback form. A municipal staff member will respond to your request, if applicable, within two business days.

Municipal Hall General Inquiries

250-414-7100

Parks & Recreation Programs, Schedules, and Registration

250-412-8500

Police, Fire, Ambulance (emergency)

9-1-1

Police (non-emergency)

250-995-7654

Fire (non-emergency)

250-414-7126

Animal Control/Pound (Victoria Animal Control Services)

250-414-0233

Animal Shelter (SPCA)

250-388-7722

Building Permits & Inspection

250-414-7108

Business Licenses

250-414-7157

Bylaw Enforcement

250-414-7161

Development Services (Planning)

250-414-7148

Dog Licenses

250-414-7107

Electricity (BC Hydro)

Electricity (Report a power outage)

1-800-224-9376

1-888-POWERON (769-3766)

Facilities Bookings

250-412-8525

Garbage Information/scheduling/report of misses

Garbage Pick-up (Report missed pick-up)

250-414-7108

250-414-7119

Gas Utility (Terasen Gas)

Gas Emergencies

Gas (Call before you dig)

1-888-224-2710

1-800-663-9911

1-800-474-6886 or cell *6886

Graffiti Removal

250-414-7154

Parking Complaints

250-414-7161

Pay Fines

250-414-7161

Property Assessment (BC Assessment)

250-479-7131 or

1-800-990-1159

CRD Recycling Hotline

250-360-3030

Road or sidewalk clearing

250-414-7108

Sewer Emergencies (during business hours)

Sewer Emergencies (after hours)

250-414-7104

250-995-7654

Street Lights (report problems)

250-414-7158

Taxes

250-414-7107

Water Utility (City of Victoria)

250-361-0313

Zoning Inquiries

250-414-7108





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